FAQ's
Why have we purchased Windsor Foodservice?
Both businesses are similar in many aspects, therefore making this opportunity a perfect fit, and provides us with the ability to grow further by offering a broader range of products to the customers of both businesses.
We share the same Ethos, Family Values and have held a great relationship over the years. Windsor Foodservice are a successful company and their success over the years has shown that their customers appreciate a great personal service with products that they can rely upon.
In addition, the acquisition of Winsor Foodservice adds an artisan Bakery and high-end Butchers to our portfolio.
These are exciting times for everyone.
Is my job safe?
Absolutely. Please do not see this news as a threat. The acquisition is a good thing that will bring great benefits.
What impact will their be on my job?
In the short term, nothing at all and will be business as usual. Each company will be operated as separate entities for the time being.
Am I allowed to discuss this news with my Customer/Supplier base?
Absolutely.
We will be speaking directly with our contract customers and key suppliers. Furthermore, all suppliers and customers for which we have email addresses will receive an email informing them of the news.
In addition, a press release has been circulated to the Trade and Local Press, and we will be communicating this great news via the Website, App, and social media.
Will there be a cross-over of staff between the companies?
There will some staff who will begin working across both businesses in the short term. The staff who this applies to will be spoken to individually – this will tend to be staff working in support teams such as IT and Finance.
Can we sell their products, and can they sell ours?
Yes, but not yet!
You will be advised in due course when and which products on a depot by depot basis.
Are there any further extension plans?
As a business we are looking to expand the range of products and services we can offer our customer base and to increase our geographical footprint. We will, however, ensure that this happens in a controlled fashion and when the time is right for the business.
Will any of our locations close?
This is an expansion of the business into new exciting markets, alongside the retention of our own successful ventures, therefore there are no plans to close any depots.
Are we now one business or separate entities?
Hopwells and Windsor Foodservice will continue to operate as separate legal entities, However, Hopwells and Windsor Foodservice along with t.i.m UK Motors and t.i.m Commercials are all part of the Hopwells Group of Companies
Will we meet the staff from Windsor?
As you can imagine, over the next few weeks, there will be lots of activity by senior staff between the businesses whilst the acquisition beds in. There will be many opportunities once it has settled down to meet the new members of the Hopwells family.
Will we be responsible for servicing the Windsor fleet?
Not immediately no, however we will take on the servicing over time.
What do we do if we get contacted by the press regarding this?
Please pass all press related questions to Tracie Bere (Marketing Manager) by emailing tbere@hopwells.com or by calling 0115 9346649
PLEASE REMEMBER TO SPEAK TO YOUR LINE MANAGER IF YOU HAVE ANY FURTHER QUESTIONS, ALTERNATIVELY YOU CAN SPEAK TO ANY DIRECTOR AS WE RUN AN OPEN DOOR POLICY.